How to Complete Meta Business Verification for WhatsApp API
Get your Business Manager verified by Meta to unlock WhatsApp Business API, remove messaging limits, and go live on Waki automatically.
Why Is Meta Business Verification Required?
Remove Messaging Limits
Unverified accounts can only message test numbers. After verification, message any opted-in customer.
Sandbox to Live on Waki
Your Waki channel automatically switches from Sandbox to Live after Meta verification.
Build Customer Trust
Verified businesses get a green checkmark on WhatsApp, boosting trust and open rates.
Complete Step-by-Step Process
Go to Meta Business Manager
Open business.facebook.com and log in with your Facebook account that owns your Business Manager.
Open Settings → Business Info
In the left sidebar click Settings, then Business Info. Scroll down to find the Business Verification section with a blue Start Verification button.
Enter Your Legal Business Details
Fill in your legal business name exactly as it appears on government-issued documents. Enter your registered address, business phone number, and website URL.
Choose Verification Method
Meta offers: Phone call, SMS, Email to business domain, or Document upload. For most Indian businesses, Document Upload is the most reliable.
Upload Supporting Documents
Upload 1-2 official documents: GST Certificate, Udyam/MSME Registration, Utility Bill (last 3 months), Bank Statement, or Company Registration Certificate.
Submit Verification Request
Review all information, then click Submit. Meta will review your documents and email you the result. This typically takes 2-5 business days.
After Approval — Go Live on Waki
Once Meta verifies your business, your Waki channel automatically upgrades from Sandbox to Live. You can now send messages to all numbers without restrictions.
Accepted Documents in India
GST Certificate
RecommendedMost widely accepted — shows legal business name and address
Udyam / MSME Registration
RecommendedGovernment MSME portal registration certificate
Utility Bill
CommonElectricity or phone bill (within last 3 months) showing business address
Bank Statement
CommonBusiness bank account statement showing name and address
Company Registration
EnterprisesMCA Certificate of Incorporation for Pvt Ltd or LLP
Common Reasons for Rejection
Business name mismatch
Fix: Ensure your name in Meta matches document exactly including Pvt Ltd, LLP etc.
Address mismatch
Fix: The address in Meta must match the address on your document perfectly.
Low-quality document
Fix: Upload clear, high-resolution documents in PDF or JPG format.
Website missing business details
Fix: Your website should show your business name, address, and phone number.
Frequently Asked Questions
Is Meta Business Verification free?+
Yes, completely free. There are no fees to submit documents or get verified.
How long does it take in India?+
Typically 2-5 business days. Up to 7 days in some cases.
Can I send WhatsApp messages before verification?+
Yes but limited to test numbers in Sandbox mode. After verification you can message any opted-in number.
What if my verification gets rejected?+
Meta will tell you why. Fix the issue and resubmit after 24 hours.
Does Waki help with Meta Business Verification?+
Yes! Contact our support team via chat inside your Waki dashboard for guidance.
Ready to Go Live on WhatsApp?
Connect your WhatsApp on Waki. After Meta verification, everything goes live automatically.