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WhatsApp service

WhatsApp Business API Provider

The WhatsApp Business API, now the Meta WhatsApp Business Platform (Cloud API), is how a company sends and receives WhatsApp messages from software instead of a phone. Waki is the application layer on top of it: you get the API access plus the campaigns, inbox, automation and reports a business actually uses.

Get startedSee pricing

How Waki delivers WhatsApp Business API

Connect your own WhatsApp Business Account through Meta's embedded signup inside Waki, or take a Waki-managed number. Developers get a REST API with API keys and webhooks and a Pabbly Connect app; everyone else gets a browser app that needs no code.

Who it is for

  • Businesses moving from the WhatsApp Business app on a phone to a number several people can work on
  • Developers who need a REST API and webhooks to send and receive WhatsApp messages from their own systems
  • Companies that want customer service and marketing on one official, policy-compliant channel
  • Teams that want Business Verification and messaging limits explained in plain language
What you get

Everything WhatsApp Business API needs, on the official API

Each of these is a feature of the Waki app today, not a roadmap item.

  • Embedded signup

    Connect your own WhatsApp Business Account through Meta's embedded signup in the browser, or use a Waki-managed number.

  • REST API and webhooks

    Send messages from your own software with API keys, and connect your systems through incoming and outgoing webhooks. Request limits depend on the plan.

  • Template management

    Create marketing, utility and other templates in the app and submit them to Meta for approval.

  • Shared team inbox

    The same number serves a whole team: assignment, notes, quick replies and media in one inbox.

  • Automation and integrations

    Flow builder with webhooks and Google Sheets triggers, plus a Pabbly Connect app for the tools you already use.

  • Indian billing

    INR plans, GST tax invoices and Cashfree payments by UPI, card or net banking. Meta's conversation charges are separate.

How it works

From sign-up to the first message

The steps for WhatsApp Business API with Waki, from connecting a number to the first send.

  1. Step 1

    Sign up and connect

    Create your Waki account, then connect your WhatsApp Business Account through embedded signup or request a managed number.

  2. Step 2

    Verify your business

    Complete Business Verification in Meta Business Manager; it is needed for higher messaging limits. The guide on this site covers the documents.

  3. Step 3

    Create templates and keys

    Submit message templates for approval and, if you integrate, generate API keys and set your webhook URL.

  4. Step 4

    Go live

    Send campaigns from the app or your code, handle replies in the inbox and watch the reports.

Rules and pricing, in plain words

What WhatsApp requires

  • Only opted-in contacts receive messages; the opt-out is recorded on the contact.
  • Templates must be approved by Meta before sending; inside the 24-hour customer-service window you can reply free-form.
  • Business Verification is different from the green tick (Official Business Account); the green tick is a separate application to Meta.

What WhatsApp Business API costs

Plans from ₹699/month, billed in INR with GST tax invoices. Pay for your first month or year at checkout; turn on auto-pay later if you want. Pay yearly and get two months free. Cancel anytime from the app.

Prices exclude 18% GST, which is added at checkout. WhatsApp conversation charges set by Meta are separate from the plan.

See plans and limits
FAQ

Questions about WhatsApp Business API

Is Waki an official WhatsApp Business API provider?
Waki runs on Meta's official WhatsApp Business Platform (Cloud API). Your messages go through Meta's infrastructure; Waki adds the campaigns, inbox, automation, API and Indian billing on top.
Do I need Business Verification before I can send?
You can connect and start with the limits Meta gives a new account. Business Verification in Meta Business Manager is required for higher messaging limits; the green tick is a separate application.
What does the API cost?
Plans from ₹699/month, billed in INR with GST tax invoices. Pay for your first month or year at checkout; turn on auto-pay later if you want. Pay yearly and get two months free. Cancel anytime from the app. Prices exclude 18% GST, which is added at checkout. WhatsApp conversation charges set by Meta are separate from the plan. API request limits are listed per plan on the pricing page.
How do I get messages into my own system?
Through webhooks and the REST API. Waki supports incoming and outgoing webhooks, and outgoing messages go through the REST API with your API key. The API docs are at app.waki.in/api-docs.
Who pays Meta's conversation charges?
On a number connected through your own Meta account, Meta bills the conversation charges to you directly. On a Waki-managed number a prepaid wallet in Waki covers them, with 18% GST on top-ups.
Can I try the API plans for free?
No. Creating an account is free, but every plan is paid: you pay for your first month or year at checkout, plus 18% GST, and get a GST tax invoice. Auto-pay is optional and can be turned on later from the billing page in the app. Current prices are on the pricing page.
By city

WhatsApp Business API in your city

Waki is a web application and works the same everywhere in India, with INR billing and GST invoices. Each city page below covers the same service for businesses in that city, with the same plans and rules.

Metro cities

Tier-2 cities

Other cities Waki serves

Businesses in these cities use Waki in exactly the same way as in the cities above, and everything about the service is on this page.

  • Agartala
  • Ahmednagar
  • Aizawl
  • Ajmer
  • Akola
  • Aligarh
  • Allahabad
  • Amravati
  • Amreli
  • Anand
  • Anantapur
  • Asansol
  • Bareilly
  • Bathinda
  • Begusarai
  • Belagavi
  • Bellary
  • Bhagalpur
  • Bharatpur
  • Bhatpara
  • Bhavnagar
  • Bhilai
  • Bhilwara
  • Bhiwandi
  • Bhubaneswar
  • Bhuj
  • Bidar
  • Bijapur
  • Bikaner
  • Bilaspur
  • Bokaro
  • Brahmapur
  • Chandigarh
  • Chitradurga
  • Coimbatore
  • Cuddalore
  • Cuttack
  • Darbhanga
  • Davanagere
  • Dehradun
  • Dhanbad
  • Dharwad
  • Dhule
  • Dibrugarh
  • Dindigul
  • Durg
  • Durgapur
  • Eluru
  • Erode
  • Etawah
  • Firozabad
  • Gadag
  • Gandhinagar
  • Gangtok
  • Gaya
  • Guntur
  • Gurgaon
  • Guwahati
  • Gwalior
  • Haldia
  • Hapur
  • Hassan
  • Haveri
  • Hospet
  • Howrah
  • Hubballi
  • Ichalkaranji
  • Imphal
  • Itanagar
  • Jabalpur
  • Jalandhar
  • Jalgaon
  • Jammu
  • Jamnagar
  • Jamshedpur
  • Jhansi
  • Jind
  • Jodhpur
  • Jorhat
  • Junagadh
  • Kadapa
  • Kakinada
  • Kalyan
  • Karimnagar
  • Karnal
  • Karur
  • Kharagpur
  • Kochi
  • Kohima
  • Kolhapur
  • Kollam
  • Korba
  • Kota
  • Kozhikode
  • Kumbakonam
  • Kurnool
  • Latur
  • Loni
  • Madurai
  • Maheshtala
  • Malegaon
  • Mangaluru
  • Mathura
  • Moradabad
  • Morbi
  • Muzaffarnagar
  • Muzaffarpur
  • Mysuru
  • Nagercoil
  • Nanded
  • Nandurbar
  • Nandyal
  • Navi Mumbai
  • Navsari
  • Nellore
  • Nizamabad
  • Noida
  • Ongole
  • Osmanabad
  • Palghar
  • Panihati
  • Panipat
  • Parbhani
  • Patiala
  • Pondicherry
  • Purnia
  • Raichur
  • Raipur
  • Rajahmundry
  • Rajnandgaon
  • Rampur
  • Ranchi
  • Ratlam
  • Raurkela
  • Rohtak
  • Sagar
  • Saharanpur
  • Salem
  • Sambalpur
  • Sangli
  • Satara
  • Shahjahanpur
  • Shillong
  • Shimla
  • Shivamogga
  • Silchar
  • Siliguri
  • Solapur
  • Sonipat
  • Tenali
  • Thanjavur
  • Thiruvananthapuram
  • Tinsukia
  • Tiruchirappalli
  • Tirupati
  • Tirupur
  • Tumkur
  • Udaipur
  • Udupi
  • Ujjain
  • Ulhasnagar
  • Vapi
  • Vasai Virar
  • Vellore
  • Vijayawada
  • Warangal
  • Yavatmal
All locations

Start WhatsApp Business API on the official API

Plans from ₹699/month + GST. Pay for your first month or year at checkout; turn on auto-pay later if you want. GST invoices included.

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