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WhatsApp service

WhatsApp Broadcast Service

A WhatsApp broadcast sends one approved message to an entire opted-in list at the same moment: a launch, a price change, a festival offer, a closure notice. Waki runs broadcasts on the official Meta API, so they go out from software with delivery and read tracking instead of from a phone's broadcast list.

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How Waki delivers WhatsApp Broadcast

Choose the segment, pick the approved template, personalise with contact attributes and send now or at a set time. Recurring broadcasts repeat on a schedule, and every reply lands in the shared team inbox where your team or a flow can answer.

Who it is for

  • Brands and stores announcing offers, launches and festival sales
  • Institutes, societies and organisers sending notices to members and students
  • Service businesses sending seasonal reminders to their whole customer base
  • Teams that currently forward the same message by hand from several phones
What you get

Everything WhatsApp Broadcast needs, on the official API

Each of these is a feature of the Waki app today, not a roadmap item.

  • Broadcast to segments

    Send one approved template to a group or segment; each message carries that contact's details.

  • Scheduling and recurrence

    Send at a set time or on a repeating schedule instead of sending by hand.

  • Delivery, read and reply counts

    Per-campaign tracking shows how the broadcast landed and who replied.

  • Replies in one place

    Answers to a broadcast land in the shared inbox for agents or an automation flow.

  • Opt-in managed lists

    Opt-in and opt-out status sits on every contact, so a broadcast never reaches someone who left.

  • Template approval

    Write templates in the app, submit them to Meta and see their approval status before the first broadcast.

How it works

From sign-up to the first message

The steps for WhatsApp Broadcast with Waki, from connecting a number to the first send.

  1. Step 1

    Segment the audience

    Pick the group or build a segment from attributes; only opted-in contacts are included.

  2. Step 2

    Approve the template

    Write the broadcast as a template and submit it to Meta; approval is needed before the first send.

  3. Step 3

    Schedule the broadcast

    Send now, at a set time or on a recurring schedule, with variables filled per contact.

  4. Step 4

    Handle the replies

    Answer from the shared inbox or let a flow take the common questions; read the campaign report.

Rules and pricing, in plain words

What WhatsApp requires

  • Broadcasts are marketing messages: every recipient must have opted in, and the template must be approved by Meta.
  • A reply opens a 24-hour customer-service window in which your team can answer free-form.
  • Waki sends through the official Cloud API only; no WhatsApp Web automation, no unofficial senders.

What WhatsApp Broadcast costs

Plans from ₹699/month, billed in INR with GST tax invoices. Pay for your first month or year at checkout; turn on auto-pay later if you want. Pay yearly and get two months free. Cancel anytime from the app.

Prices exclude 18% GST, which is added at checkout. WhatsApp conversation charges set by Meta are separate from the plan.

See plans and limits
FAQ

Questions about WhatsApp Broadcast

How is a Waki broadcast different from a broadcast list in the WhatsApp app?
A Waki broadcast goes out through the official API from software: to a segment within your Meta messaging limit, personalised per contact, scheduled if you want, with delivery and reply tracking. The app's broadcast list is manual and tied to one phone.
Can I send a broadcast at a fixed time every week?
Yes. Recurring campaigns repeat on the schedule you set; campaign scheduling is included on the Professional plan and above.
Will my number get blocked for broadcasting?
Not for sending approved templates to opted-in contacts through the official API. Numbers get restricted when people report or block them, so keep lists opted-in and messages relevant.
How much does a broadcast service cost?
Plans from ₹699/month, billed in INR with GST tax invoices. Pay for your first month or year at checkout; turn on auto-pay later if you want. Pay yearly and get two months free. Cancel anytime from the app. Prices exclude 18% GST, which is added at checkout. WhatsApp conversation charges set by Meta are separate from the plan.
Can I see who read the message?
Each campaign shows delivered, read and replied counts, and the conversation reports show what happened next.
Can people reply to a broadcast?
Yes, and they often do. Replies arrive in the shared team inbox, can be assigned to an agent and can also be answered by an automation flow.
By city

WhatsApp Broadcast in your city

Waki is a web application and works the same everywhere in India, with INR billing and GST invoices. Each city page below covers the same service for businesses in that city, with the same plans and rules.

Metro cities

Tier-2 cities

Other cities Waki serves

Businesses in these cities use Waki in exactly the same way as in the cities above, and everything about the service is on this page.

  • Agartala
  • Ahmednagar
  • Aizawl
  • Ajmer
  • Akola
  • Aligarh
  • Allahabad
  • Amravati
  • Amreli
  • Anand
  • Anantapur
  • Asansol
  • Bareilly
  • Bathinda
  • Begusarai
  • Belagavi
  • Bellary
  • Bhagalpur
  • Bharatpur
  • Bhatpara
  • Bhavnagar
  • Bhilai
  • Bhilwara
  • Bhiwandi
  • Bhubaneswar
  • Bhuj
  • Bidar
  • Bijapur
  • Bikaner
  • Bilaspur
  • Bokaro
  • Brahmapur
  • Chandigarh
  • Chitradurga
  • Coimbatore
  • Cuddalore
  • Cuttack
  • Darbhanga
  • Davanagere
  • Dehradun
  • Dhanbad
  • Dharwad
  • Dhule
  • Dibrugarh
  • Dindigul
  • Durg
  • Durgapur
  • Eluru
  • Erode
  • Etawah
  • Firozabad
  • Gadag
  • Gandhinagar
  • Gangtok
  • Gaya
  • Guntur
  • Gurgaon
  • Guwahati
  • Gwalior
  • Haldia
  • Hapur
  • Hassan
  • Haveri
  • Hospet
  • Howrah
  • Hubballi
  • Ichalkaranji
  • Imphal
  • Itanagar
  • Jabalpur
  • Jalandhar
  • Jalgaon
  • Jammu
  • Jamnagar
  • Jamshedpur
  • Jhansi
  • Jind
  • Jodhpur
  • Jorhat
  • Junagadh
  • Kadapa
  • Kakinada
  • Kalyan
  • Karimnagar
  • Karnal
  • Karur
  • Kharagpur
  • Kochi
  • Kohima
  • Kolhapur
  • Kollam
  • Korba
  • Kota
  • Kozhikode
  • Kumbakonam
  • Kurnool
  • Latur
  • Loni
  • Madurai
  • Maheshtala
  • Malegaon
  • Mangaluru
  • Mathura
  • Moradabad
  • Morbi
  • Muzaffarnagar
  • Muzaffarpur
  • Mysuru
  • Nagercoil
  • Nanded
  • Nandurbar
  • Nandyal
  • Navi Mumbai
  • Navsari
  • Nellore
  • Nizamabad
  • Noida
  • Ongole
  • Osmanabad
  • Palghar
  • Panihati
  • Panipat
  • Parbhani
  • Patiala
  • Pondicherry
  • Purnia
  • Raichur
  • Raipur
  • Rajahmundry
  • Rajnandgaon
  • Rampur
  • Ranchi
  • Ratlam
  • Raurkela
  • Rohtak
  • Sagar
  • Saharanpur
  • Salem
  • Sambalpur
  • Sangli
  • Satara
  • Shahjahanpur
  • Shillong
  • Shimla
  • Shivamogga
  • Silchar
  • Siliguri
  • Solapur
  • Sonipat
  • Tenali
  • Thanjavur
  • Thiruvananthapuram
  • Tinsukia
  • Tiruchirappalli
  • Tirupati
  • Tirupur
  • Tumkur
  • Udaipur
  • Udupi
  • Ujjain
  • Ulhasnagar
  • Vapi
  • Vasai Virar
  • Vellore
  • Vijayawada
  • Warangal
  • Yavatmal
All locations

Start WhatsApp Broadcast on the official API

Plans from ₹699/month + GST. Pay for your first month or year at checkout; turn on auto-pay later if you want. GST invoices included.

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